mySocialSecurity Malta App 2026: Complete Guide
Everything you need to know about Malta's official mySocialSecurity app. Manage your social security online, update bank details, check contributions, and apply for benefits from your phone or computer.
1. What is mySocialSecurity?
mySocialSecurity is Malta's official digital platform for managing your social security affairs. It's provided by the Department of Social Securityand allows you to:
- View your Social Security Number and registration details
- Check your contribution history
- Update your contact and banking information
- Apply for various social security benefits
- Download official certificates and statements
2. Key Features
Personal Details
View and update your personal information
Bank Details
Add or change bank account for benefit payments
Contribution History
View your SSC payment records
Notifications
Get updates on your applications
Benefits Status
Track your benefit applications
Certificates
Download official documents
3. How to Register
To use mySocialSecurity, you need to register using your e-ID Maltacredentials. Here's how:
Get e-ID Malta
If you don't have e-ID credentials, visit eid.gov.mt to register for a digital identity.
Download the App or Visit Website
Download from App Store/Google Play or visit mysocialsecurity.gov.mt
Log In with e-ID
Use your e-ID credentials to authenticate securely
Complete Your Profile
Add your email, phone, and bank details for benefit payments
💡 Tip: You can authenticate using:
- • e-ID App - Mobile authentication
- • e-ID Card + Reader - Physical card with PIN
- • Username + Password + OTP - For web portal
4. Updating Bank Details
It's essential to keep your bank details updated to receive benefit payments correctly.
How to Update Bank Details
- 1. Log in to mySocialSecurity
- 2. Go to "Profile" or "My Details"
- 3. Click "Banking Information"
- 4. Enter your IBAN (MT format)
- 5. Verify with your bank account holder name
- 6. Save changes
⚠️ Important: The bank account must be in your own name. Benefit payments cannot be made to third-party accounts. Use a Malta-based bank with an IBAN starting with MT.
5. Checking Contribution History
Your Social Security Contributions (SSC) record is vital for:
- Pension eligibility (need minimum stamps)
- Sickness and injury benefits
- Unemployment benefits
- Maternity/paternity benefits
What You Can See
| Information | Details |
|---|---|
| Total Contributions | Number of weekly stamps/contributions paid |
| Yearly Breakdown | Contributions per tax year |
| Employer History | List of employers who paid contributions on your behalf |
| Class Type | Class 1 (employed) or Class 2 (self-employed) |
| Gaps | Periods with missing contributions |
💡 For Pension: You need a minimum number of paid or credited contributions to qualify for a state pension. Check your record regularly to ensure there are no gaps. You can make voluntary contributions to fill gaps.
6. Available Benefits
Through mySocialSecurity, you can apply for various social security benefits:
Contributory Benefits
- • Retirement Pension
- • Sickness Benefit
- • Injury Benefit
- • Unemployment Benefit
- • Maternity Benefit
Non-Contributory Benefits
- • Social Assistance
- • Age Pension
- • Disability Assistance
- • Carer's Allowance
- • Children's Allowance
7. Tips & Troubleshooting
Common Issues
Can't log in?
Make sure your e-ID is active. Visit eid.gov.mt to reset credentials if needed.
Missing contributions?
Contact the Department of Social Security with payslips showing SSC deductions.
App not working?
Ensure you have the latest version. Clear cache or reinstall if issues persist.
Need help?
Visit contactdss.gov.mt or call 153 (Servizz.gov helpline).
Best Practices
- Keep details updated - Especially email, phone, and bank details
- Check contributions regularly - At least once a year
- Enable notifications - Stay informed about your applications
- Download important documents - Keep copies of certificates and statements
- Report issues promptly - If you notice missing contributions, act fast
Malta Calculator Editorial Team
Financial Content Specialists | Malta Tax & Employment Experts
Our team specializes in Maltese tax law, social security contributions, and employment regulations. All content is reviewed against official sources from the Malta Commissioner for Revenue and the Department of Social Security.
Official Sources
- Department of Social Security - mySocialSecurity Portal
- Department of Social Security - Benefits & Services
Data verified as of 1 February 2026. Rates and thresholds are subject to change based on Malta government budget announcements.
Share this article
finally downloaded the app after reading this. actually works pretty well! can see all my contribution history and pension projection. way better than calling the social security office 📱
The app keeps crashing on my phone when I try to login. Anyone else having this issue? Using android 14
try clearing the app cache and updating it from the play store. that fixed it for me. if not, try the web version at mysocialsecurity.gov.mt
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